AF

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Unsubstantiated client critique regarding the musical style. The client hadn't properly researched the musical style before booking. She booked a Latino duo and expected them to perform Spanish music. She also expected the duo to magically conjure microphones and walk around.

Compare Zara D.
​Compare Yesterday where the client expected a 'pop-up' Mariachi-style setup (band setting up, sound checking, packing away and then setting up and starting again).

From: Claire
Subject: Re: Feedback
Date: 21 October 2016 at 14:00:00 BST
To: AF
Cc: SM, Production, Rory
Hello AF, MF,
Thank you very much for keeping in touch.
It’s true that the artistic requirements to the night were not duly accessed/understood [see attached show advance and below correspondence].
So in this case, yes, we don't have much recourse.
I’d advise in future to have the show advance (i.e., the finer details) emailed to the musicians and for them to need to electronically/formally acknowledge them in order for them to be booked in. If you wish, we can have a look at that document and see what recourses are put in place for finer details such as this.
Also, it may be of interest to add a sentence to the “show advance" document specifying to please disclose these artistic requests to any retainers musicians may have in order to avoid confusion. And a sentence to the first enquiry email asking for any details of requests elsewhere (that way we know what might be missed later).
As for the matter of Friday’s performance: Really unhappy to know that the theme of the night wasn’t seen to in advance; and obviously relieved that the musicians at least tried to do their best and adapt accordingly to the circumstances. I was not there on the night, and therefore cannot provide an informed account.
There should be a link to the promo material/s which - I hope - is readily available on the RO/relevant website. Please, in addition to sending me this promo material (and its location where the musicians should have found it), also let me know (for re-drafting) any other bits of information about the event so I can re-draft more adequately, and so we can look into ways of avoiding this mis-hap of re-occurring.
Many thanks,
and hope to hear from you soon,
Claire Maillot

On 21 Oct 2016, at 12:19, SM wrote:
This was the information they gave us and as you know I normally ask the band to contact the client to talk over all the logistics as I feel it is better for the band themselves to know all this. I ask the client to fill in as much as possible on their booking form and you had that so I'm not sure if you were in touch with AF beforehand to talk about where they would be positioned and what feel they wanted. It could be that they expected a full band sound for a duo budget which is always difficult but I tried to flag this up to AF and explained that to her so not sure if you also did. 
I can see that they filled in all the details but was there actually a conversation over the phone? This is necessary when organising as you know as sometimes it's not apparent from the paperwork what they are expecting and if I am honest they probably expected something else for the money.
I will look at this in detail later as I am going out but if you could confirm what telephone conversations you had that would be great.

14/10/2016
19.30-23.30
RO
Good Afternoon,
I am looking for a Spanish/Latino Band for Friday 14th October at The RO, [address]. The evening starts from 19.30 until 00.00. We are hosting a Spanish Themed Night. Please can you advise if you are available and the cost.
Kind Regards
AF
LF

Begin forwarded message:
From: AF
Subject: Re: Feedback received on AF
Date: 21 October 2016 12:04:51 BST
To: Claire
Dear Claire,
Many thanks for getting back to me I was not there on the night as I am heavily pregnant but I did watch on the cctv and have feedback both during the night and after.
My main confusion is people saying they were not aware it was a Spanish Themed evening when on the initial enquiry it clearly states that and also on the Music requirements on the booking form it clearly states Spanish Themed?
So I really don't understand how this can be missed or said they weren't aware?
Kind regards AF

Begin forwarded message:
From: Claire
Subject: Fwd: Feedback
Date: 21 October 2016 12:00:00 BST
To: SM, Rory
Cc: Production
Let me know if you need anything from me.

Begin forwarded message:
From: RO
Subject: Feedback
Date: 21 October 2016 11:08:11 BST
To: Claire
Claire 
I have been asked to provide feedback on the duo provided by yourselves for our Spanish night.
From my point of view it appeared that they were not aware before their arrival that they would be performing at a Spanish themed night. As a consequence they were not prepared for the evening but tried to do their best.
The main problem was their equipment did not allow them to interact with the diners who also expected an upbeat Spanish themed evening which unfortunately did not materialise.
It appeared that they had not been fully briefed as to what was needed and tried their best to adapt to the evening.  This unfortunately fell short of the mark.
I hope you find the information useful.
Kind regards
MF (AF's father)

Begin forwarded message:
From: SM
Subject: Re: Feedback received on AF
Date: 21 October 2016 10:09:32 BST
To: Claire
Thanks for the cc Claire.
SM

On 21 October 2016 at 10:00, Claire wrote:
Dear AF,
Thank you very much for your e-mails and feedback regarding the performance of LF on 14/10/2016. Feedback is extremely useful for us, and allows us to give a fairer representation of our services to future/other customers. I’m disappointed to hear that you were not happy with the band, nor that they interacted with the audience. I can understand how this causes undue embarrassment to all parties involved, and I’m grateful that you have taken the time and initiative to bring this to our attention.
Just so you know, I have followed up with the team as I would hate to think that you were upset. We never get this sort of feedback about the band, which I know will also be quite disappointing to the artists who've put time and effort into preparing all the material for the evening. I have advised singers that if they can sing without sitting down and ensure that they interact with the audience at all times, this would be advisable from an aesthetic point of view. I have advised producers that it is their responsibility to provide the necessary equipment such as a battery-powered amp and remote mic where possible for when required to perform non-stationary, and take measures to ensure that the client is able to regulate the volume and dynamic on the night.
I'm really happy the food got good feedback despite the entertainment issues, which can be resolved. I truly hope we can find a resolution that is in the best interest of everyone involved.
Warmest regards,
Claire Maillot

On 20 Oct 2016, at 23:18, Rory wrote:
See below. Can we resolve this?

Begin forwarded message:
From: SM
Date: 20 October 2016 at 21:21:00 BST
To: Rory
Subject: Re: Feedback received on AF
Can you get back to them please. I wasn't there and I only go by what is in the booking form. What pre info did Claire get?
SM

On 20 October 2016 at 20:51, Rory wrote:
Hi SM
Just noticed GF's feedback in the quoted text, hadn't noticed it before.
Yes she did ask us to turn up the volume but she only asked us 1x and we obliged.
She's right that Alexandra was sat for the 1st set but we weren't aware that this was a pre-requisite.
And she did only have a lead long enough for the band to remain stationary.
I don't know what to suggest; all of these things might have been resolved more effectively if they'd been requested in advance.
Perhaps it was just a simple case of the positioning and that they expected more from a 2-piece band but their expectations weren't quite met?
Cheers
Rory

On 20 Oct 2016, at 19:51, SM wrote:
Thanks Rory, if I can leave it with you that would be great Claire. Please cc me in.
SM

On 20 October 2016 at 19:48, Rory wrote:
Hi SM,
Thanks, Good response to AF, I would add, and while I haven’t taken it personally (as she wasn’t there), you’re right that musicians are likely to be upset about them not being happy and it certainly raises worries and articulates these worries to the client in a nice but effective way.
I believe Claire’s already requested AF for feedback as she conducted the show advance but I’m not sure how far she got with it.
Hi again Claire, sorry for another email this evening but could you follow this up for us as I never spoke to the client before the event?
Cheers
Rory

On 20 Oct 2016, at 19:38, SM wrote:
There is nothing I can say to this Rory as I wasn't there. Please can you get in touch with them to find out what they were upset about please.
SM

---------- Forwarded message ----------
From: AF
Date: 20 October 2016 at 18:57
Subject: Re: Feedback received on AF
To: SM
My names GF and I was there on the night as AF's Assistant manager and I can tell you that none of our guest were happy. on nights like this we literally have to rally everyone up and try and make them leave but this was not the case at all on this night it's the 1st event we have ever had when everyone has left before the band has finished nearly every table complained about the entertainment with comments like the food was great but the band were awful. Your singer sat on a chair for the whole 1st half and did not move so I asked her if in the 2nd half she could move around and interact with the guest she said no she couldn't as her lead on her mic wasn't long enough I also asked on 3 occasions for them to turn the music up me and MF (AF's father) were very disappointed as we know all our guest and a lot of regulars left very unhappy.

On Thursday, 20 October 2016, SM wrote:
Dear AF
Rory has given me a fuller feedback:
I'm equally confused. It sounds like AF's experience was 'first hand', which can't be true as she wasn't there on the night, so I don't know what she's talking about.
Regarding interaction:
AF's father (who was supervising) positioned us at the opposite end of the pub from where the guests were  sat. It was quite a long/narrow space so a considerable distance. He asked us on arrival whether we had a wireless microphone and whether Alexandra could walk around /serenade; but because we were plugged into an amp it wasn't possible. If he'd flagged this in advance (I'm guessing not as it wasn't written on the show advance) we might have been able to arm ourselves with a wireless system. But he said it was OK.
After the 1st of 3 sets, I asked the waitress whether the volume needed to go up or down and she asked us to turn up, which we did.
However, some guests did actually come over and listen after the meal; any guests who didn't stay thanked us on their way out and seemed impressed (no one laughed at us). Alexandra even went and sat/socialised with the guests mid-set 2nd set while I did a couple of solo numbers to give her a break, as we ended up playing for longer and condensed sets 2/3 into 1 longer set.
We both liaised with AF's father throughout the evening and he was very friendly and good-natured. We stayed a while and he made banter with us at the end of the evening.
From a musician's point of view, the performance definitely wasn't very flat and I thought we had a good energy. I can only conclude that AF either got us mixed up with another band, or that there was another problem with the event that got attributed to the band?
SM

On 19 October 2016 at 23:44, SM wrote:
Dear AF
I am a little confused as to your feedback as I had my feedback from Rory on Monday:

Friday went smoothly. AF wasn’t actually there but her father was running the night. We were positioned at the opposite end of the pub from where the guests were seated so it was more of a background vibe rather than a ‘dinner dance’.
On arrival, we also discovered that they were promoting a more Iberian Spanish night but booked a Latin duo (I think it was pitched to us as ‘Spanish/Latino’ hybrid but it definitely leant more towards the Spanish). Luckily Alexandra is Spanish and we were able to adapt our set accordingly and add some Rosana/Gipsy Kings etc in with the Latin material.
Overall, it went well and some of the guests came over to listen after the meal, they really liked it. AF’s father was friendly and seemed happy with how it went.

I will certainly follow up with Rory as I would hate to think that you were disappointed. We never get this sort of feedback from this band so I know Rory will be upset to think that you weren't happy.
I will come back to you when I hear from him tomorrow.
Best wishes
SM

On 19 October 2016 at 23:13, The Overture Team wrote:
You have received feedback on 14/10/2016 AF (Fiesta Latina) from AF.
Please rate your whole booking experience out of 5 : 4
Your comments : 1
Additional comments:
The booking process was very easy.  In regards to the band they looked and sounded good on paper but they turned out to be the worst band I have ever hired. They did not interact with the guests and the performance was very flat.  So much so all the guests left before the end of the evening some laughing at the band some saying there is no point staying this is such a disappointment as all our previous nights have gone well. It was very embarrassing and makes me very dubious of using this site in the future.

Begin forwarded message:
From: Rory
Subject: Fwd: Feedback received on AF
Date: 20 October 2016 19:48:27 BST
To: Claire
Cc: SM
Hi Claire
See below from AF and SM.

Begin forwarded message:
From: SM
Subject: Re: Feedback received on AF
Date: 20 October 2016 09:55:00 BST
To: Rory
Thanks Rory, I always find these kind of things odd when we know fine well she wasn't there. I will pass your feedback over.
SM

On 20 October 2016 at 08:17, Rory wrote:
Hi SM
I'm equally confused. It sounds like AF's experience was 'first hand', which can't be true as she wasn't there on the night, so I don't know what she's talking about.
Regarding interaction:
AF's father (who was supervising) positioned us at the opposite end of the pub from where the guests were  sat. It was quite a long/narrow space so a considerable distance. He asked us on arrival whether we had a wireless microphone and whether Alexandra could walk around /serenade; but because we were plugged into an amp it wasn't possible. If he'd flagged this in advance (I'm guessing not as it wasn't written on the show advance) we might have been able to arm ourselves with a wireless system. But he said it was OK.
After the 1st of 3 sets, I asked the waitress whether the volume needed to go up or down and she asked us to turn up, which we did.
However, some guests did actually come over and listen after the meal; any guests who didn't stay thanked us on their way out and seemed impressed (no one laughed at us). Alexandra even went and sat/socialised with the guests mid-set 2nd set while I did a couple of solo numbers to give her a break, as we ended up playing for longer and condensed sets 2/3 into 1 longer set.
We both liaised with AF's father throughout the evening and he was very friendly and good-natured. We stayed a while and he made banter with us at the end of the evening.
From a musician's point of view, the performance definitely wasn't very flat and I thought we had a good energy. I can only conclude that AF either got us mixed up with another band, or that there was another problem with the event that got attributed to the band?
Cheers
Rory

On 19 Oct 2016, at 23:33, SM wrote:
Dear Rory
I am very confused, I thought you said it went well?
You have received feedback on 14/10/2016 AF (Fiesta Latina) from AF
Please rate your whole booking experience out of 5 : 4
Your comments : 1
Additional comments:
The booking process was very easy.  In regards to the band they looked and sounded good on paper but they turned out to be the worst band I have ever hired. They did not interact with the guests and the performance was very flat.  So much so all the guests left before the end of the evening some laughing at the band some saying there is no point staying this is such a disappointment as all our previous nights have gone well. It was very embarrassing and makes me very dubious of using this site in the future.

Begin forwarded message:
From: AF
Subject: Re: Testimonial - LF - 14/10/2016
Date: 17 October 2016 14:04:34 BST
To: Claire
Hi Claire,
I hope your well.
I honestly don't know what to say.  It was a real disappointment and the worst band we have ever hired. Not a single customer stayed 'til the end. They all complained about the band and the Band did not interact with the crowd at all.
I'm completely embarrassed by the whole thing.
Kind Regards AF

On 17 Oct 2016 09:00, "Claire" wrote:
Hello AF,
Many thanks for the payment, which has been successfully received.
Thank you for inviting LF to perform at your event on Friday.
I hope you enjoyed the performance, and that all on-the-day arrangements went smoothly and satisfied your requirements?
I would like to ask whether you could write a short testimonial for LF, based on your experience of working with us.
We are not looking for anything too substantial; just a couple of lines commenting on the energy, style, performance and professionalism, and how you felt the band/set made an impact on your event. This feedback would be very much appreciated. Please let me know if you prefer me not use your full name for privacy purposes.
Meanwhile, and on behalf of LF, I would like to thank you for the opportunity, and I send you our best wishes.
Hope to hear from you soon,
Best Regards,
Claire Maillot

On 13 Oct 2016, at 10:00, Claire wrote:
Hello AF,
Thank you for these additional details, which I have added to the show advance.
I wish you a successful event tomorrow and I look forward to hearing yours and Rory’s feedback,
Best Regards,
Claire Maillot

On 13 Oct 2016, at 09:18, AF wrote:
Hi Claire,
I'm confused this was already confirmed earlier. The musicians can use their family room for getting changed and storage.
With regards to food whichever time suits best either 6.30 or 8.30 and I can confirm with kitchen.
The musicians can have access anytime from 4pm to set up main access through the front door.
We are all looking forward to tomorrow.
I will bacs final payment this afternoon.
Kind regards AF

On 13 Oct 2016 09:00, "Claire Maillot" wrote:
Hello AF,
Hope you're well and healthy, and looking forward to tomorrow.
Please would it be possible to confirm those last 3 ‘TBC’ items (in red) on the show advance before I send the final briefing to the musicians?
Please find attached show advance, PLI and PAT certificates.
Regarding final payment, we would prefer a BACS (online) transaction (invoice attached and below).
Hope to hear from you soon,
Many thanks,
Best Regards,
Claire Maillot

On 25 Aug 2016, at 15:00, Claire wrote:
Hello AF,
Many thanks for your confirmation.
I've cancelled the Travelodge booking and updated the show advance accordingly - see attached and below.
Best Regards,
Claire Maillot

On 25 Aug 2016, at 14:23, AF wrote:
Hello Claire,
Yes we can provide accommodation in one of our family rooms it seems silly using this as a changing room then travelling into peterborough. 
Kind regards AF

On 25 Aug 2016 09:00, "Claire Maillot" wrote:
Hello AF,
Thank you for the recommendation of the taxi company, it is much appreciated.
Many thanks for the offer of accommodation. We have already made the Travelodge booking, but we can cancel it.
Please would it be possible to confirm accommodation will be provided for the musicians so we can safely cancel the Travelodge booking? There will be only 2 musicians staying overnight.
Best Regards,
Claire Maillot

On 24 Aug 2016, at 20:54, AF wrote:
Good Evening Claire,
I just thought I would drop you a email as we are blocking off one of our bedrooms for you to use as a dressing room/ secure room it seems silly you both going back to Peterborough to stay in the Travelodge.  Did you just want to stay with us?  With regards to taxis I would highly recommend using Peterborough cars their phone number is 01733 704444.  You do have to pre book them although you could call them when you arriv at the station they ae both reliable and the best price in the area.  If you try and get a taxi at the station they will charge you a lot more. Sometimes double.
I hope this helps.
Kind Regards
AF

On 23 August 2016 at 16:00, Claire wrote:
Hello AF,
How's it going?
Thank you for inviting LF to perform on 14/10/2016
We are looking forward to the event and hope you are too.
Since the event is coming up soon, please would it be possible to check through the finer details?
Please find attached and below a summary of the finer details. Most of these are just standard details we check for every event. I hope that they are not too many! However, if we are unsure on some of the details, we can check through them nearer to the time, if you prefer.
Please let me know if there is anything else you require.
Hope to hear from you soon,
Best Regards,
Claire Maillot
- - -
SHOW ADVANCE
Event Category:
Dinner Dance
Event Date(s): 14/10/2016
Artist:
LF
Notes:
14/10/2016
19.30-23.30
RO
Good Afternoon,
I am looking for a Spanish/Latino Band for Friday 14th October at RO, [address]. The evening starts from 19.30 until 00.00. We are hosting a Spanish Themed Night. Please can you advise if you are available and the cost.
Kind Regards
AF
LF
Event Date & Timings
14/10/2016 19:30 - 23:30
Client:
AF, RO, [address]
Venue Address:
Venue Telephone / Contact:
AF / GF
Event:
Dinner Dance
Invoicing Details:
Performer(s):
Fiesta Latina
Client's Tel & Email Address:
Dress Code:
Smart casual
Emergency Phone No. on the day
Arrival time of artist
6pm
Band Lineup
Duo
Performance Times
7.30 until 8.30 9.30 until 23.30
Finishing Times
11.30
Food & Drink for performers (Please confirm this is arranged and a contact person for refreshments)
Contact GF on day
Special music requests
Spanish Themed
Schedule:
18:00 - Arrive
18:00 - Setup
18:00 - Soundcheck
19:00 - Curfew
19:30 - Start
23:30 - End
23:30 - Breakdown
23:30 - Depart
Payment:
Payment: BACS (online).
We prefer to take payments via BACS (online) as a more accountable method of payment, and also to minimise disruption during the performance. However, this can be made within 2 weeks of the event.
Key contacts:
Rory (Artist Producer)
Claire (Artist Manager)
AF (Client)
SM (Agent)
ITINERARY
Green Room
The band requires a green room or secure storage space to change and / or
leave instrument cases and luggage.
The musicians can use their family room for getting changed and storage.
Guest Access
N/A
Parking
Open Return: London Kings Cross - Peterborough
Single: Peterborough - Stamford
Taxi to PE9 3QE
Taxi to Peterborough Central
Open Return: Peterborough - London Kings Cross
Peterborough cars
[number]
Book in advance
Hotels
Onsite accommodation for the musicians provided by The Client / The Venue (family room).
Meals
With regards to food whichever time suits best either 6.30 or 8.30 and I can confirm with kitchen.
PLI / PAT
What are the requirements in terms of Public Liability Insurance / Portable Appliance Testing? Public Liability Insurance is covered by Rory Duffy for all Red & Black Music engagements. Band PA was PAT-tested in April 2016.
The band requires a safe source of electricity and a small table for the amp.
Lighting / AV
The band will not be bringing any lighting as this will be provided by the venue.
Arrival / Get In
From what time can the band gain access to the venue?
Please can you give us a contact name / number for the point of arrival?
Is there a separate access point for the band so as not to disturb the guests?
The musicians can have access anytime from 4pm to set up main access through the front door.
Departure
The band will breakdown and depart after the performance.
Is there a venue curfew / late licence cut-off point? For late events, it is always useful for us to know this in case the timings run behind schedule.
Set Timings
19.30 - 20.30 Set 1
20:30 - 21:30 Interval (playlist)
21.30 - 23.30 Set 2
Requests
I have Cc'd Rory in case you have any musical requests. Please feel free to
liaise with him directly regarding the music. Optional iPod playlist between sets is included free of charge as part of the booking. Salsa / Latin playlist.
Fiesta Latina offers song requests at an extra charge. Since Fiesta Latina works with different vocalists, song requests are charged separately according to whether they are part of the vocalist's existing repertoire, and whether they are in the current playlist (catalogue of arrangements).
Please consult your agent for the charges (where applicable).
Dress Code
Fiesta Latina come in a choice of 3 colour schemes: "Changó" (red and white), "Yemaya" (blue and white), "Obbatala" (all white or white with a splash of black).
Our standard dress code is smart, casual. Males; white trousers and red / blue / white t-shirt, with optional flat caps. Females; red / blue / white dress to colour co-ordinate. Please let us know if you have any other requirement(s) and we will do our best to accommodate, subject to availability / suitability.
Fiesta Latina comes with props and decorations including bAFrs, flags, flowers, hats and other accessories. There is a small charge if the client requests to omit these.
Please consult your agent for the charges (where applicable).
SPACE(S) & VENUE

Begin forwarded message:
From: Claire
Subject: Re: Fiesta Latina: Friday, October 14 2016 AF - FINAL CHECK
Date: 13 October 2016 09:00:00 BST
To: SM
Hello SM,
Please find below,
Many thanks,
Best Regards,
Claire Maillot

On 10 Oct 2016, at 19:19, SM wrote:
Dear Rory and Claire
AF has also emailed me to find out what time you will be arriving and asking for the invoice. She said please can you detail our fee which was already paid which was. 
PLEASE CLICK REPLY TO RESPOND TO SM TO CONFIRM and ANSWER THESE QUESTIONS BELOW.
This is your final reminder for this booking.
Have you spoken to the client?
Yes
Has final payment been organised?
Yes - I’ve emailed the invoice to her this morning.
Do you know exactly where you are going?
Yes
Have you sent PLI and PAT Testing to the venue.
Yes
You must reply to this email to confirm that you have completed the above.
Thanks
SM

Friday, October 14 2016, 19:30:00 - 23:30:00: AF
Client:
AF
Venue:
RO, [address]
Artist:
Fiesta Latina, main contact: Claire Maillot
Work: [email protected]
Financial Details:
Balance:
Agreed amount to be paid direct to Artist:
Further Information:
Date of event:
14th October 2016
Event Type:
Dinner Dance 
Venue name and address:
Venue Telephone / Contact:
AF / GF
Invoicing name and address:
Client telephone number:
Artists contact details:
Claire Maillot
[email protected]
Band Lineup:
Duo
Emergency phone number on day:
Arrival time of artist:
6pm
Performance times (please include breaks):
7.30 until 8.30 9.30 until 23.30
Finishing time:
11.30
Food & drinks for performers (please confirm this is arranged and a contact person for refreshments):
Contact GF on day
Any special musical requests:
Spanish Themed
Dress Code:
Smart casual

Begin forwarded message:
From: Claire
Subject: Re: Fiesta Latina: Friday, October 14 2016 AF
Date: 12 September 2016 08:59:57 BST
To: C
Hello C,
Thanks for this. I have contacted AF and we have discussed the finer details of the event.
Hope you are well,
Best Regards,
Claire Maillot

On 8 Sep 2016, at 23:13, C wrote:
Friday, October 14 2016, 19:30:00 - 23:30:00: AF
Client:
AF
Venue:
Artist:
Fiesta Latina
Further Information:
Date of event:
14th October 2016
Event Type:
Dinner Dance 
Venue name and address:
Venue Telephone / Contact:
AF / GF
Invoicing name and address:
Client telephone number:
Artists contact details:
Claire Maillot
[email protected]
Band Lineup:
Duo
Emergency phone number on day:
Arrival time of artist:
6pm
Performance times (please include breaks):
7.30 until 8.30 9.30 until 23.30
Finishing time:
11.30
Food & drinks for performers (please confirm this is arranged and a contact person for refreshments):
Contact GF on day
Any special musical requests:
Spanish Themed
Dress Code:
Smart casual
As the booking is now 6 weeks away, this is a reminder to contact the client to chat over the music and to invoice them. Please remember to include your bank details and a payment due date.
If you have any questions about this please call SM on.
Many thanks!

Begin forwarded message:
From: Claire
Subject: Re: Contract for Fiesta Latina: Friday, October 14 2016 AF between LMM.com Ltd and Rory Duffy is Signed and Filed!
Date: 22 August 2016 13:00:00 BST
To: SM
Hello SM,
Thank you for the contract, which has been successfully received, for LF on 14/10/2016.
The event is at contracted status on our system, viewable via our online live calendar at www.redandblackmusic.co.uk/diary.html and on our event diary distributed every Monday.
I will contact AF soon to discuss the finer details of the event.
Best Regards,
Claire Maillot

On 22 Aug 2016, at 12:23, <[email protected]> wrote:
Adobe Sign
Contract for Fiesta Latina: Friday, October 14 2016 AF between LastMinuteMusicians.com Ltd and Claire is Signed and Filed!
From: SM
To: SM and Claire
Attached is a final copy of Contract for Fiesta Latina: Friday, October 14 2016 AF.
Copies have been automatically sent to all parties to the agreement.
You can view the document in your Adobe Sign account.
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<Contract for Fiesta Latina_ Friday, October 14 2016 AF - signed.pdf>

Begin forwarded message:
From: SM
Subject: Please sign Contract for Fiesta Latina: Friday, October 14 2016 AF
Date: 22 August 2016 12:21:38 BST
To: "[email protected]"
Reply-To: SM
Adobe Sign
SM Has Sent You Contract for Fiesta Latina: Friday, October 14 2016 AF to Sign
SM says:
"Dear Rory, 
Please check through, sign, and return the contract. Please also contact AF to discuss any special requirements. 
Best wishes, 
SM
Click here to review and sign Contract for Fiesta Latina: Friday, October 14 2016 AF.
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Begin forwarded message:
From: SM
Subject: Re: Enquiry - AF - 14/10/16
Date: 22 August 2016 12:02:47 BST
To: Claire
She has now filled it out. I am doing the contract 
SM 

On Monday, 22 August 2016, Claire wrote:
Hello L,
Thank you for confirming that AF would like to go ahead for LF on 14/10/2016.
The event is at confirmed status on our system, viewable via our online live calendar at www.redandblackmusic.co.uk/diary.html and on our event diary distributed every Monday.
I'm holding the date(s) for 18 days, until 17:00, 09/09/2016, or until we sign a contract.
Best Regards,
Claire Maillot

On 22 Aug 2016, at 11:09, SM wrote:
We did send the booking form but she hasn't filled it in. I have chased for it

On Monday, 22 August 2016, Claire wrote:
Hello L,
I hope you enjoyed your weekend.
I'm following up on the quotation sent on 12/08/2016 for LF on 14/10/2016.
I'm wondering if AF is still interested in booking, or had any questions? If AF is still unsure, it is not a problem, as I can reserve the date(s) for a further 18 days, until 17:00, 09/09/2016, or until we sign a contract.
Please let me know if there is anything else you require.
Hope to hear from you soon,
Best Regards,
Claire Maillot

On 15 Aug 2016, at 09:00, Claire wrote:
Hello C,
I hope you enjoyed your weekend.
Thank you for letting me know, this is fine for us. I appreciate your assistance.
Best Regards,
Claire Maillot

On 12 Aug 2016, at 17:37, SM wrote:
Thanks Claire. We always ask for our musicians to be fed so I'll minus the £30. I think it's also best that I quote with your condensed suggestion so 3 hours at the most. So I will quote £[amount] for you.
C
SM

On 12 August 2016 at 17:20, Claire wrote:
Hello L,
I can confirm provisional availability of LF on 14/10/2016.
02-piece: £586.80
Meanwhile, I'm pencilling the date(s) for 28 days, until 17:00, 09/09/2016, or until we sign a contract. This reservation will be viewable via our online live calendar at www.redandblackmusic.co.uk/diary.html and on our event diary distributed every Monday.
Please let me know if there is anything else you require.
Hope to hear from you soon,
Best Regards,
Claire Maillot

On 12 Aug 2016, at 15:15, SM wrote:
Hi Jo. Can LF provide a 2 piece for this? Let me know. Thanks, L
14/10/2016
19.30-23.30
RO
Good Afternoon,
I am looking for a Spanish/Latino Band for Friday 14th October at RO, [address]. The evening starts from 19.30 until 00.00. We are hosting a Spanish Themed Night. Please can you advise if you are available and the cost.
Kind Regards
AF
LF
--
SM