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Risk Factor

14/7/2017

 
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​What is Risk Factor?

A musician asked us why we don't produce videos. The response was simple: "it's too much of a risk." After qualifying that statement by explaining the various logistical intricacies and recounting the horror stories of recent photo shoots and financial damages, the musician responded:
"But you trust us to turn up to gigs, don't you?"
To which the response was:
"Yes, because it's not my money on the table."

The bride booked a band of musicians to perform at her wedding and as far as she's concerned, she's getting a 6-piece lineup consisting of female lead vocals, male backing vocals doubling saxophone and flute, piano, bass, kit and congas. That's what was stipulated in the contract. That's what we've delivered. The bride doesn't know the musicians personally and she's not concerned about who is in the lineup. So, the "risk factor" decreases. What if it's a question of producing excellent promotional video material for an agent/promoter who wants to see the exact lineup as advertised in the publicity? What if it's a financial investment that's significantly closer to the creative vision of the investor? The "risk factor" increases. It's the dynamic between that closeness, that "trueness to form" aspect vs. the value of the investment, which determines the "risk factor".

The term "risk factor" essentially equates to the amount of financial risk shouldered by a hirer/engager (whether it be an agent, promoter, manager, label or any other role that involves the hire/engagement of human personnel): in terms of how an arrangement/agreement is challenged by outside circumstances. It's a term we've adopted from promoters who book artists to perform at venues, a term used to gauge and quantify to which the artist makes back the venue hire/HR costs on attendance and ticket sales. In this context, it means service providers attending an event at an agreed time/place and delivering a service that they agreed to deliver. In this particular case, it means producing high-quality, sustainable promotional video material that justifies the venue hire/HR costs invested by the label.

Read More...
Empower The Individual

​When does "Risk Factor" become an issue?

Recently, we've had several agents ask for videos, but then the same agents insisting that the lineup they book is the same lineup as advertised in the publicity. In principle, while this is a lovely thought (one we wholeheartedly understand, advocate and endorse): the reality is that musicians, technicians and venues often breach their promises and/or commitments, and we cannot deny this as a statistical probability. Cancellations are likely to occur due to a number of factors:
​
  • An external offer of work made subsequent to the point of contract (we don't accept this as a valid reason, unless it was disclosed at the point of enquiry).
  • Bereavement.
  • Change of circumstances.
  • Death.
  • Illness.
  • Injury.
  • Retainers to other artists that subsume priority (again, we don't accept this as a valid reason, unless it was disclosed at the point of enquiry).

​Cancellation Clauses

The issue occurs when the circumstances of one subject (the defaulting party) hinders the production of the object (the videos/photos/audio) resulting in a cancellation which triggers knock on repercussions and undue headaches for all parties involved. Additionally, if the label has to (in the agents' interest of ensuring that the lineup booked is the lineup advertised in the publicity materials) withdraw from its venue hire and/or photographer/videographer agreement as a result of this internal musician breach: the label is left liable to shoulder the financial losses of the cancellation through no fault of their own. This is why we include the following in our recording contracts:
Please note that this is a professionally contracted engagement for which you are being paid to attend, and we are be hiring a venue/photographer for which we are required to pay in advance.

The event is scheduled in advance around a mutual date / time. There was sufficient opportunity to specify your preferences in advance of a contract.

The event will last X hours maximum.

Full attendance will be critical to the success of the event. If 100% professional commitment cannot be agreed, the event cannot go ahead. A contract will be issued to all parties to ensure 100% professional commitment.

Due to the consensual nature of the event, all contracted musicians will be jointly and severally liable for the agreement, including any losses or cancellation fee(s) occurring in the event of a breach.
Additionally, we insist upon all agreements being made in a written form (via email). This is to ensure that all agreements and arrangements can be traced back and that all roles and responsibilities are clear and known to all parties. Emails are the preferred method of communication with Red & Black Music for ease of traceability, archiving and auditing. We've seen it occur in the past that verbal agreements would be misinterpreted in part or entirely, and it is more difficult to ensure that they are adequately accounted for in our books for the purposes of evaluation and future development.

We've tried and tested 100's of methods to prevent these cancellations from occurring over the years. We've been working on additional clauses to ensure internal agreements are met, running them past consultants and solicitors (and we're still working on them!).
From: AS
Subject: Re: Show Advance - Fiesta Latina (London) Photos & Video Shoot - 14/09/2017
Date: 20 August 2017 at 10:39:04 BST
To: Rory, Claire Maillot
Dear all,
Hope you are all ok and enjoying the summer. Thank you for the emails.
I wanted to tell you that unfortunately I'm not going to be able to continue in Fiesta Latina as a regular singer. After a very long time without news or gigs, I had to accept a new job from September.

Read More...
Potential Damages:
£220.00 Venue
​£385.00 Photographer
£100.00 Musicians (£50.00 each)
​= £705.00 TOTAL
From: Delfina
Subject: Re: Event Contract - 17/01/2016 - Diáspora Photos
Date: 17 January 2016 at 11:23:05 GMT
To: Jo
Good morning Jo , I'm terribly sorry to be last minute but not feeling well at all to do the photos today,already talked with Rory earlier. Hope you can understand.

Read More...
Potential Damages:
£178.00 Venue
£175.00 Photographer
= £353.00 TOTAL

Actual Damages:
£178.00 Venue
£175.00 Photographer
= £353.00 TOTAL
​From: ND
Subject: Re: Event Contract - 17/01/2016 - Soul Photos (Trumpet)
Date: 4 November 2015 at 20:53:30 GMT
To: Jo
Hi Jo,
Sorry to throw a spanner in the works, but I've just been offered a panto starting 16th Jan. Having got no gigs in January currently, I can't really afford to turn it down.

Read More...
Potential Damages:
£200.00 Venue
£250.00 Photographer
£200.00 Musicians (£20.00 to cover time, £100.00 for the pianist as agreed)
= £650.00 TOTAL

​Actual Damages:
£200.00 Venue
£250.00 Photographer
= £450.00 TOTAL
From: AR
Subject: Re: Invoice (#20120063)
Date: 28 April 2013 at 12:30:11 BST
To: Red & Black Music

i there AR was in a car crash and was injured, he has given us access to email today as he wasnt able to talk much and we are emailing every1 now. we will arrange a refund extremely sorry. i have been given keys and will be taking bookings from now on. This has never happen before. AR is the sole owner of the studio and im a friend that covers any bookings he cant attend but due to the accident he was unable to alert me of the bookings. only last night was i given access to his email to get on top of bookings for him. i dont have access to his business account but will assure you he will pay it into your account in the week. Again Extremely sorry i will give you discount for any future bookings. My name is Henry.

Read More...
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​Third Party Risk

Despite these measures, we continue to see breaches of promises/commitments. Nowadays, these are fully evidenced in writing. Reasons aside, the only thing we can do at the moment is to publish these breaches to raise awareness of these problems to the wider world. For example, agents such as Jason @ Book Live and Tim @ EM Agency demand that the lineup booked is exactly the lineup advertised in the publicity materials, whilst failing to acknowledge such risks.
From: "Jason @ Book Live Music & Entertainment"
Subject: Re: Event Diary 16/11/2015
Date: 30 November 2015 at 12:13:38 GMT
To: "Jo"
Reply-To: "Jason @ Book Live Music & Entertainment"
It appears you use a network of musicians which can lead to difficulties - as proved by the previous feedback. We weren't sure who we were booking either. This makes representing your bands frustrating.

Read More...
From: EM Agency
Subject: Re: New act introductory email enquiry - Fiesta Latina
Date: 3 September 2015 at 13:21:46 BST
To: Jo
Reply-To: EM Agency
I must admit, I'm a tad concerned about the multiple line-up approach having heard bad stories of with function bands. It's all well and each knowing the repertoire but find if a unit is constantly thrown together based on availability then things can get a bit ropey as they don't gel. Also people like to know who they are booking and would have booked on the strength of the video/demos. If they don't get who they thought they were booking, even if the band turn out fine, the last thing we want to hear is "This is not the band I booked" which I'm sure you can understand.

Read More...
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​The Musicians' Union

The Musicians' Union, whilst providing L2 contracts for musicians acting as hirers and echoing our insistence to obtain all agreements in a written form, does not support producers, managers or labels when musicians breach. This is understandably due to the fact that they cannot support both sides of any legal argument (the musician vs. the hirer), which would result in a sliding scale of charges.


​The Musicians' Union declines support for the "bandleader" yet asserts that the bride is entitled to cancel for breach on the grounds that the band didn't bring the lineup as advertised. Catch 22! Again, the financial risk is thrust upon the label. Furthermore there are no clauses in the standard L2 agreements that protect the label against breaches. Particularly in clause 5, in cases we've seen where musicians refuse to honour their contractual obligations despite not having had written consent:

  1. ​It is agreed that the fee, plus VAT if applicable, for each Engagement listed above shall be payable on the date of performance of such Engagement.
  2. The Hirer and the Musician agree that the equipment and instruments of the Musician are not available for use by any other person except by specific permission of the Musician.
  3. The Hirer shall ensure a safe supply of electricity and the security of the Musician and his or her property at the venue.
  4. The Hirer shall not make or permit the making of any audio and/or visual recording or transmission of the Musician’s performance without the prior written consent of the Musician.
  5. This Agreement may not be modified or cancelled except by mutual consent, in writing and signed by both parties.
  6. Any rider attached hereto and signed by both parties shall be deemed incorporated into this Agreement.
I have run your queries past our in-house solicitor and he has advised as follows:-
 
If the member acts as band leader signing contracts with hirers (which may or may not specify the name of the lead singer or other performers in that contract) but perhaps not getting contracts with the musicians/singer he uses, it would depend on what was in the contract. If the band leader specifies the lead singer’s name in the contract with the hirer, then he will be in breach of contract if he does not bring that lead singer. If he just promises, for example, a 4 piece group with vocalist, he can bring any vocalist.
 
It is also possible, depending on the facts, that if the bride came to see the band before booking them (and especially if she arranged that viewing with the band leader) and then booked it on the strength of that viewing then (even if names are not specified in the contract with the hirer /bride) it could be an ‘implied’ term of the contract that she would get the band with the line-up she actually saw. But booking a band by its name may also imply it is the usual line-up that is booked, so bringing a different line-up could be a breach.
 
If the vocalist was specified by name in the contract then she would be entitled to cancel for breach. If the vocalist was not specified but the bride understood she was booking the line-up she had previously seen, then she may still be entitled to cancel (a court is likely to look on her sympathetically and as a consumer). If she was just booking a band that played wedding music then arguably there would be no breach, but the facts may imply a particular line-up.
 
As a band leader, the MU would advise that you could always use our standard L2 Agreement for your contract with each player/singer in the band and our standard L1 Agreement for your contract with the bride/client (both attached).
 
I hope this clarifies things for you.
 
Regards,
Lisa

Read More...
20th July
CN came to see the band before booking them (and she arranged that viewing with Rory) and then booked it on the strength of that viewing then (even if name 'AP' is not specified in the contract) it could be an ‘implied’ term of the contract that she would get the band with the lineup she actually saw.
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​What are the implications?

When we're paying musicians, technicians and venues for the recording (video/photo/audio) sessions, the more money put on the table = the more financial risk = the less legal protection. We've had extensive conversations with trade unions and insurers in both music and drama performing arts fields (The Musicians' Union, Hencilla Canworth, Bectu, Equity), but have thus far been able to establish any form of either legal protection or producers insurance.

The implications are as follows. We're currently unable to produce videos for the reasons discussed. We cannot afford to put ourselves in a position of such financial risk purely for the purposes of ensuring that the lineup booked is the lineup advertised in the publicity. We've learned this from solid, concrete experience having sustained financial losses due to supplier breaches over the years. Simply: that the level of accountability among suppliers isn't sufficient to warrant such a high level of investment. There are too many risks and logistical probabilities at stake. While we wish the opposite were true, the reality is that individuals are a liability unto themselves: there is inevitably going to be a conflict of interest and a difference in agreement somewhere down the line. It's not possible to please everyone. So, instead, we try to ensure that the static publicity mediums (audio, photos) are at least the best quality they can be: even if we aren't able to extend to the more fluid, dynamic medium of video.

Should/Could this reflect badly on us? This is purely up to the reader's interpretation. Put yourselves in our shoes. What would you do? How would you ensure that this "risk factor" is reduced without resorting to the feeble arguments of "mutual trust" and/or "common sense"? Do you believe that the "risk factor" must be accepted as an intrinsic part of producing multimedia for the time-sensitive mediums of music and drama? If so, how would you manage "risk factor"? And ultimately, to what extent and who must remain liable - the musicians, the label, or the agent?

If you believe that this reflects negatively on us (The Label): then that's completely your choice, too. After all, we cannot force you to think or react in a certain way. All we can do is be as honest, open and transparent about these issues, in the hope of articulating and communicating an understanding of the problems faced, in the hope of finding an antidote.
From: Rory
Subject: 17/01/2016
Date: 4 November 2015 at 18:07:03 GMT
To: GSW
Cc: Jo
We want to put a few things in place to ensure everything runs smoothly. It’s far in advance, but the 8 musicians are all professionals like yourselves and it has taken a couple of weeks to find a mutual date even for January. We are treating this like a gig and everyone is receiving a fee/rider for attending so we need to ensure that the agreement is formalised on the studio side too as there is already a lot at stake with the musicians.
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Picking up the pieces

What happens if things do go smoothly to plan? What if the musicians show up, the technicians arrive to open up the venue, the shoot goes ahead, the memory stick isn't lost, stolen or damaged, and the recorded multimedia is used on the website? This is fantastic, until the lead vocalist, after some soul searching, has a change of heart and decides that it isn't what they want to do after all (again, Read More: Empower the Individual). We are stuck with the video featuring the original lead vocalist. Thus "risk factor", this dependence on human personnel, continues to increase even after the media has been recorded.

At this point, we have 2 choices:
  1. Either, use the video regardless, even if agents/promoters notice that the "band" is no longer touring featuring that original lead vocalist; also risking the original lead vocalist complaining about their face being used in the "band" publicity (unless they signed some form of image consent).
  2. Or, spend loads of time/money and do a new video. Actually, what the hell: we might as well make a new music video every time someone leaves the "band". Magic Money Tree? At what point do we draw the line of frequency/regularity? This depends on the markets we're working in. This, in turn, depends on the agents we're answerable to. It's a vicious cycle.

Diáspora 20100426 01
Diáspora 20100426 02 
Diáspora's first (and one of the last!) attempts at producing a promotional music video. Unluckily, it happened to be that lead vocalist's last ever performance in that particular lineup (Read More: The Latin Photo Shoot Soap Opera). But it was precisely that lead vocalist who put pressure on the "bandleader" to do the photo/video shoots in the first place! Tabbed is what our friend Tim @ EM Agency had to say on the topic.

Practical Solutions

We have a few practical tricks up our sleeves:

  1. We capture all artists individually during photo shoots. This is so the individual images can be "comped" together on a plain background in the event of needing to present a lineup that's true to form.
  2. We record all instruments and voices in separate channels. This is to grant us the maximum choice and flexibility when it comes to producing our records.
  3. We ensure all artists sign an image consent form so that the images can still be used regardless of whether the musician subsequently withdraws their membership from the production (Read More: Delfina).

The above measures significantly reduce the "risk factor" of our creative work. Unfortunately, we haven't been able to find equivalent practical ways of reducing the "risk factor" in video production, since the video format by definition is the most true and honest format. Therefore, we've opted for the safe choice of not producing videos at all (rather than making needless investment in producing sub-standard, time contingent content), or at least until we can obtain the necessary legal/insurance measures.

We cannot rely on "trust" to form the foundations of a fully-functioning business enterprise. This is because "trust" is a purely abstract, intangible and contingent concept, i.e., the more trust cultivated = the higher the disappointment threshold when that "trust" is broken (and we mean "when" as a certainty, not "if/when" as a possibility!). Relying on "trust" alone doesn't provide sufficient legal/financial protection required in order to make these sort of investments in people. By definition: HUMANS = RISK i.e., counting on people inevitably brings about risk. So avoid at all costs. And, if you can't avoid it: always have a contingency plan in place.
From: "EM"
Subject: Re: Enquiry 14th November - Harlow Essex. 
Date: 6 October 2015 at 16:26:15 BST
To: "Jo"
Reply-To: "EM"
When looking at your other videos of the larger line-up something didn't ring true so I "Shazammed" the videos and the music isn't even them. One is a band called Sonora Carruseles and when the band starts it's Giraldo Piloto. Therefore naturally I'm really uncomfortable with this.

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    Blog

    Red & Black Music was set up in 2012 to stop musicians cancelling.

    This blog has been running since 2009 for the purpose of preserving the lessons learned in music management and committing them to account. It transparently documents the internal struggles of running bands, managing relationships and dealing with people; evidencing breaches of communication and accountability both on the artist side and the client side, in an open access format.

    Purpose

    At Red & Black Music, we believe in accountability = learning from experience. This blog serves as a record of challenges we’ve faced and how we’ve worked to resolve them. By sharing this, we aim to demonstrate our commitment to professionalism, problem-solving, and continuous improvement.

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