50% Deposit For All New Client Bookings

I usually take payment via BACS on the Monday before the event date, i.e., in this case will be 07/10/2024 ahead of 13/10/2024. No deposit needed as it’s a mates rates deal!

Title
50% Deposit For All New Client Bookings

Description
A non-refundable deposit of 50% is now required for all new, direct client bookings. This policy change comes in response to the near-cancellation of the event "RD @ The Brewery, Stroud, Gloucestershire" (17/10/2024), which faced issues due to low ticket sales that were outside of the artist's control. The introduction of the deposit ensures that the artist's time, resources, and commitments are secured, especially in situations where bookings are vulnerable to last-minute cancellations or changes.

Notes Comments
This development is being implemented alongside the "Mates Rates" increase, which aims to better align pricing with the value of the performance. Notably, a deposit was not taken for the earlier Brewery event, "RD @ The Brewery, Stroud, Gloucestershire" (13/10/2024), due to the fee being minimal and it being classified as a mates rates deal (as seen in the feedback below). While this exception did not cause any issues in this instance, it underscores the potential risk of non-deposit bookings, which could lead to financial challenges if cancellations or changes arise in the future.

Implemented
Implemented Date: 27/11/2024
Implemented By (Individual): RD
Implemented By (Organisation): R

INDIVIDUALS

LT, Client
To pay the required 50% deposit upon booking confirmation, ensuring commitment to the event and securing the artist's time and services. Clients should be informed of this new policy during the booking process.

RD, Artist
To implement the 50% non-refundable deposit policy for all new, direct client bookings. RD must ensure that this policy is communicated clearly to clients during the booking process and is enforced to secure income and avoid potential losses from low sales or cancellations. To implement and manage the deposit policy for new client bookings, ensuring consistency and clarity across all new contracts. The organisation must handle payments, enforce policies, and maintain professional relationships with clients.

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This development was triggered by the following incidents...
Potential Event Cancellation Due to Low Ticket Sales