Hi NW, Title
Double Booking at SH – Sunday 11/05/2025 Description A scheduling conflict occurred for a performance slot at the SH on Sunday, 11 May 2025. Two bands—one led by RD and the other by NW—were both under the impression that they were booked for the same event. The conflict was only discovered days before the event, after RD spoke with NW directly. NW confirmed that she and her band, including musicians travelling from Ross-on-Wye, had also been expecting to play that date. The confusion originated from a lack of formal confirmation or clear communication from NWSVA, the promoter and organiser for live music at the SH. Despite RD's previous preparations, rehearsals, communication and web listing for the gig, the booking was not properly confirmed by NWSVA to either party in writing. RD had been informed that the date was his; however, NW had also been verbally offered or led to believe the same. Action Taken RD reached out to NW upon discovering the overlap. NW proactively contacted NWSVA directly to clarify the situation and informed her group to stand down. NW graciously deferred the performance to RD’s group, given his prior understanding of the booking and preparation already undertaken. RD offered financial compensation should any of NW’s musicians be left out of pocket due to the cancellation. NW confirmed with RD that she communicated the change to her group and agreed to perform on a future date (Sunday, 1 June 2025). No direct communication was initiated with NWSVA by RD at this stage, to avoid potential escalation or tension. Resolutions NW’s band withdrew from the Sunday 11 May performance. RD’s band will fulfil the engagement as originally understood. NW's band will take the following available date. RD offered to provide financial support for any out-of-pocket musicians in NW’s band, though NW has not taken up the offer at this time. Notes Comments The incident reflects a broader concern around unclear and inconsistent communication practices by the promoter. The lack of a formal booking system or calendar appears to have contributed directly to the double booking. This is not the first time issues of communication have occurred in this context, indicating a potential pattern. RD expressed that, had the roles been reversed, he would have honoured the commitment to his musicians and covered their pay regardless. The professionalism and tact shown by NW was instrumental in de-escalating the situation and should be acknowledged. Clearer systems, written confirmations, and proper advance communication are necessary to avoid future incidents of this nature. Reported Reported Date: 10/05/2025 Reported By (Individual): RD Reported By (Organisation): R&BM INDIVIDUALS Impacted, Responsive, JC, Tenor Sax Saxophonist in NW’s band, potentially impacted by the cancellation. Responsible, Passive, NWSVA, Promoter Responsible for booking and coordinating live music events at the SH. Impacted, Responsive, NK, Guitar Guitarist in RD’s band, scheduled to perform on 11/05/2025. Impacted, Active, NW, Bandleader Bandleader originally expecting to perform, responsible for managing her ensemble and resolving the scheduling conflict. Impacted, Active, RD, Bandleader Bandleader responsible for assembling, preparing, and delivering the performance on 11/05/2025. ORGANISATIONS JS Organising the 11/05/2025 gig. TSH Hosting the 11/05/2025 gig. Comments are closed.
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