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Title Incident 1: Miscommunication Triggered by Insistence on Verbal Communication Description KS insisted on discussing key aspects of the recording project over the phone rather than in writing. This led to ambiguity regarding fees and expectations. When a follow-up email summarizing the discussion was sent for clarity, it was ignored. This created uncertainty about what had actually been agreed upon and made it difficult to track and verify terms. Action Taken Summarized the phone call in writing to ensure alignment. Recognized the risks of verbal-only negotiations and decided to move financial discussions strictly to written communication in the future. Took a step back from immediate decision-making to reflect on the situation. Resolutions Established a personal rule to keep all financial and logistical discussions in writing. Did not proceed with a rushed booking, ensuring future negotiations happen on clear terms. Notes Comments Insistence on verbal communication created an uneven dynamic where details could be misrepresented or changed later. Moving forward, written agreements will be the standard to prevent miscommunication. Reported Reported Date: 21/03/2025 Reported By (Individual): RD Reported By (Organisation): R&BM INDIVIDUALS Responsible, Passive, KS, Bass Preferred verbal discussions, which contributed to confusion and lack of accountability. Impacted, Active, RD, Bandleader Required clarity in negotiations but was met with resistance when attempting to document discussions. As its half term next week I have the kids a phone call will be easier for me Comments are closed.
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Red Book📕 Logs challenges and unforeseen issues encountered in our operations. By documenting these, we highlight areas for improvement and maintain transparency in our work. Archives
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